Privacy Policy
Refund Runner LLC
Refund Runner LLC (“Refund Runner,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is shared, and the choices you have regarding your information when you visit our website or use our services.
Information We Collect
We may collect personal and non-personal information when you interact with our website, forms, or services.
Personal Information
This may include, but is not limited to:
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Name
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Email address
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Phone number
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Pickup address or service location
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Payment-related information (processed securely by third-party payment processors such as Stripe; we do not personally store full credit card numbers)
Non-Personal Information
This may include:
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IP address
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Browser type
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Device information
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Pages visited and general website usage data
How We Use Your Information
We use the information we collect to:
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Provide and fulfill our return pickup and drop-off services
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Process bookings, subscriptions, and payments
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Communicate with you regarding your service, scheduling, or account
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Improve our website, services, and customer experience
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Respond to customer inquiries and support requests
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Comply with legal and regulatory requirements
We may communicate with customers via text message for service-related updates, scheduling, or support. We do not send marketing or promotional text messages.
How We Share Your Information
Refund Runner LLC does not sell, rent, or trade your personal information.
We may share your information only in the following circumstances:
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With service providers or subcontractors who assist in operating our business (such as customer support, payment processing, or technology services)
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When required by law, legal process, or governmental request
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To protect our rights, property, or safety, or that of our customers
Non-Personal Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subcontractors is limited to what is necessary to provide support services. Text message opt-in data and consent are not shared with any third parties.
Payment Processing
Payments made through our website are processed securely by third-party payment processors (such as Stripe). Refund Runner LLC does not store full credit card numbers or sensitive payment details. Please review the payment processor’s privacy policy for additional information.
Cookies and Tracking Technology
We may use cookies and similar technologies to enhance your experience, analyze website traffic, and improve functionality. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.
Data Retention
We retain personal information only for as long as necessary to:
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Provide our services
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Maintain business records
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Comply with legal, tax, or accounting requirements
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Resolve disputes or enforce our agreements
Third Party Links
Our website may contain links to third-party websites. Refund Runner LLC is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your information.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the information below, subject to applicable legal requirements.
Changes to This Privacy Policy
Refund Runner LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Refund Runner LLC
📧 Email: refundrunner@gmail.com
📞 Phone: 754-333-0549
Last Updated: January 2026